We want you to be 100% satisfied with everything from Benjamin Roe. If for some reason there is an issue with your order, please contact us here as soon as possible. We will do everything we can to make sure you're satisfied. We will except returns if the item have not been used, or if the item is defective.

Please ensure you provide the correct shipping address. We are not responsible for lost packages that have been confirmed delivered by USPS or UPS at the destination you have provided.